Shipping Policy

At reAktiv, we’re proud to deliver a premium shopping experience with reliable worldwide shipping and customer‑focused service.

✈️ Fast & Free Shipping
We are pleased to offer free standard shipping on all orders.
Your order is fulfilled through our trusted logistics network and delivered by leading carriers such as USPS and other top‑tier partners, ensuring quality service at every step.

🌍 Global Delivery
We ship to most countries worldwide.
In rare cases, certain regions may have restrictions. If your destination is not serviceable, our support team will contact you promptly and offer alternative solutions.

⏳ Estimated Delivery Times
Processing time: 2–5 business days.
Delivery times vary depending on your location:

Location Estimated Delivery Time
United States 8–14 business days
Canada & Europe 8–15 business days
Australia & New Zealand 8–15 business days
Central & South America 10–20 business days
Asia 8–15 business days
Africa 15–30 business days

Maximum delivery time: 30 business days.
(Delays due to customs or carrier processing are outside our control.)

📬 Tracking Information
Once your order ships, you will receive an email with a tracking number.
Please note: For some carriers, tracking updates can take 2–5 business days to appear.

If your tracking status shows “Information not available” after 5 business days, feel free to contact us — we’ll be happy to assist.

🧭 Order Splitting
To ensure faster service, items in the same order may occasionally ship in separate packages. This does not affect your shipping cost or delivery time frame.

🚫 Customs, Duties, and Taxes
Customers are responsible for any customs or import fees that may apply once the package reaches its destination. By placing an order with us, you acknowledge and accept this responsibility.

📌 Lost or Incorrect Addresses
Please double‑check your shipping details before completing your order.
reAktiv is not liable for packages shipped to an incorrect address provided by the customer. If an error was on our end, we will replace or reship your order at no extra cost.

🤝 Need Help?
If you have any questions or concerns about your delivery, please reach out to our support team — we’re here to help you every step of the way.